Sending emails in Django with NameCheap email account

Question

I set up an email account with NameCheap that I use with my Django app. Below is my email configuration based on information provided by NameCheap

EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend'
EMAIL_HOST = 'mail.privateemail.com'
EMAIL_PORT = 465
EMAIL_HOST_USER = '[email protected]'
EMAIL_HOST_PASSWORD = os.getenv('EMAIL_PASSWORD')
EMAIL_USE_SSL = True
DEFAULT_FROM_EMAIL = 'WebsiteTitle <[email protected]>'

Now when I use send_mail() django function (eg. after registration) it is like playing roulette - one time it works properly and sends out an email, another time it throws an error saying

SMTPServerDisconnected at /reset-password/ Connection unexpectedly closed

As if something was wrong with my email configuration.

Do you have any idea what might cause it or how to try to fix it or debug it? Is it more likely NameCheap or Django?

Answer 1

hope you solved it otherwise for any other person who is stuck. FOR EMAIL HOST USE "smtp.privateemail.com", the other parameters are ok.

EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend'
EMAIL_HOST = 'smtp.privateemail.com'
EMAIL_PORT = 465
EMAIL_HOST_USER = '[email protected]'
EMAIL_HOST_PASSWORD = os.getenv('EMAIL_PASSWORD')
EMAIL_USE_SSL = True
DEFAULT_FROM_EMAIL = 'WebsiteTitle <[email protected]>'