SaaS billing for Rails app: Chargify, PayPal or...?

Question

I am in my sophomore year of programming in general and Ruby on Rails more specifically. I have created several apps and finally have one that I would like to start charging for. I have never implemented something like this before and I feel like (from what I have read) most of the docs provided are a bit over my head. I don't mind diving in but before I did I wanted to get some opinion from those more experienced about what is the simplest way to implement a model for charging my User a month fee for use. Two notes:

1. My App contains Users already and I will be introducing a new section of the app which I only want to give access to those who pay.
2. I don't mind sending them to a third party page for payment.

From what I can find, it seems like both PayPal and Chargify do a decent job of providing help for this type of integration. What are your thoughts about which type of solution is best for a newbie to this space.

Answer 1

I'll admit I'm biased since I'm one of the founders of Chargify :-).

But before that I helped build 7-8 companies, most recently Engine Yard, and I really, really wish we'd had something like Chargify back then. I remember thinking, "Man, we need something like 'Basecamp for Billing'... it should be simple, sign up with a credit card, define products & pricing, and get going". So I found the Chargify/GrasshopperGroup folks and joined the team.

Chargify takes it up a level from what we found with payment gateway offerings and things like PayPal... with Chargify, you define products, prices, coupon codes, metered-usage units, etc., and let Chargify do as much as you want. The system emails your customers when their cards get declined or expire, and directs them to a URL to fix the problem, etc.

Billing gets complex as a business grows. I tell callers that if their needs are really simple, then they may indeed be okay with Auth.Net's ARB service or another like it, but as soon as your needs even begin to get less simple (ie, customers change plans mid-cycle and want proration), then Chargify really makes your life easier.

And as Rails folks ourselves, we're always working to make the service better, so you'll get more and more services as time progresses. And you can actually call us 24/7 and get someone on the phone! Our Level 1 phone team knows the product better and better each week and can send the call to Level 2 if they don't know the answer.

So, you're getting a good piece of software, plus a good team who's here for you to develop new features and provide support if you need it.

Sorry this sounds like an ad; it is, partly, of course. But it's also just a reflection of my frustration trying to build this at earlier companies, and my enthusiasm for being part of Chargify now and helping merchants not focus on recurring billing :-).

Answer 2

http://www.braintreepaymentsolutions.com/

At a previous place of employment, we used Brain Tree, and I only heard good things about it though I wasn't (and still aren't, but trying) a programmer at the time. It seems to be a little bit more expensive than the big guys - but has more freedom as well.

It might be worth looking into.