I have reinstalled PHPStorm and adjusted the wrapping and right margin but seems it's not working what's it I'm missing?



You need to fix your Soft Wrap settings. From what I see from your first screenshot you have made an error in the list of "wrap by default" extensions: they should be separated by the semicolon ; but I see a comma , there: ... ; *.adoc, *.php.
P.S. If you do not care about specific extensions / or to enable Soft Wraps by default for ALL files, just enter * in that field.
Side note: You can always manually enable soft warping for the current file via Main Menu | View | Active Editor | Soft Wrap (should also be accessible via gutter context menu: the area where line numbers are)
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