Magento + Paypal - order status stuck at "Payment review"

Question

I am currently testing the PayPal functionality. I added all the appropriate config information, and the purchase is working perfectly.

Going into the admin panel, all the orders have "Payment review" status (they were made either today or yesterday).

My question is - is it normal to last this long ? If it is, how am I supposed to properly test. If it's not, can anyone give me any tips on how to debug this issue ?

Any information on how the process goes from this point on would be highly appreciated. Anticipated thanks.

Answer 1

Check the PayPal account that you made the purchases on. Do they show completed in there, or do they say pending? If they show completed, it may be possible you did not receive the IPN to update your cart. If they show under review in your test sandbox account, you may have payment review turned on. You could need to go into the details of the transaction within your test sandbox account and manually accept the payment. You can also turn payment review off if it is on. You just need to log into your developer account at developer.paypal.com, click on test accounts. You then should see a column for payment review. If it is enabled, you will just need to toggle it from here.

Answer 2

Since this is quite popular with Google I will add my solution here as well:

I had noticed that many payments would still have the "Payment review" status even after I disabled payment review in my sandbox account.

Turns out that if a payment is made in another than the sandbox account's default currency, it is automatically put into the "Review" status.

To turn this feature off, log into your sandbox account under https://www.sandbox.paypal.com and go to Profile -> More Options -> Payment Receiving Preferences. There you can change the setting for "Allow payments sent to me in a currency I do not hold" to auto-accept such payments.