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JIRA Startup Failed ("The following plugins are required by JIRA, but have not been started")

I am faced with the following error when launching Jira.
How would you recommend to address this issue?

You cannot access JIRA at present. Look at the table below to identify the reasons

Description

The following plugins are required by JIRA, but have not been started:

Atlassian JIRA - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)
Atlassian OAuth Admin Plugin (com.atlassian.oauth.admin)
Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)
Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)
Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin com.atlassian.jira.lookandfeel)
Atlassian REST - Module Types (com.atlassian.plugins.rest.atlassian-rest-module)
Gadget Spec Publisher Plugin (com.atlassian.gadgets.publisher)
Atlassian JIRA - Plugins - REST Plugin (com.atlassian.jira.rest)
Atlassian OAuth Service Provider Plugin (com.atlassian.oauth.serviceprovider)
Atlassian OAuth Consumer Plugin (com.atlassian.oauth.consumer)
Opensocial Plugin (com.atlassian.gadgets.opensocial)
Gadget Directory Plugin (com.atlassian.gadgets.directory)
Atlassian JIRA - Plugins - SAL Plugin (com.atlassian.sal.jira)
Atlassian JIRA - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)
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AntiGMO Avatar asked Dec 11 '25 17:12

AntiGMO


2 Answers

This thread lists various possible causes:

  • bug JRA-22633 is about increasing the timeout at the beginning of the session
  • potential Java version issue: "I just had this same issue and found that apparently JIRA doesn't work properly on Java 1.7. If you downgrade to 1.6 everything runs smoothly."
  • check if the anti-virus isn't the cause (see this thread for illustration)
  • some plugin could be disabled: see "JIRA does not Start Due to Disabled Bundled Plugin"
  • make sure there is no Jira locking issue (see "JIRA is Locked")
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VonC Avatar answered Dec 14 '25 06:12

VonC


We ran into a similar issue today, where in the end JIRA would be locked after a restart. This was caused because the plugin com.atlassian.jira.ext.rpc was disabled. This, however, did not happen because it couldn't load properly due a timeout issue. It happened, I think, because upgrading the add-ons took longer than expected so JIRA disabled the plugin on purpose. I could have enabled it manually, but failed to notice it and restarted JIRA right away. Now the plugin was still disabled and I had no chance of changing it, since JIRA didn't start.

I fixed this manually, by connecting to the database and running the following: update pluginstate set pluginenabled='true' where pluginkey='com.atlassian.jira.ext.rpc'; This was set to false before. I then started JIRA again and it worked.

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aix Avatar answered Dec 14 '25 06:12

aix



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