Visual Studio - Feedback websocket connection error

Question

I have become unable to provide feedback on visual studio 2022. I'm running the preview version 17.6 p1, but this has been going on for a few VS preview versions. I have also tried reporting feedback on a non-preview version (17.4) but same result, I assume they rely upon the same background websocket service.

I would typically post Visual Studio related issues on their feedback channel, but it is actually impossible to post feedback if the local feedback websocket doesn't connect.

I have tried using both firefox and edge with the same result and console errors.

Various browser Console errors:

WebSocket connection timed out after 10 seconds

Received platform event: CLIENTERROR

Any thoughts on how I can troubleshoot this? There isn't much to go on.

Answer 1

Visual Studio has had an issue for a while now where various remote connections to Feedback, Manage Extensions and Marketplace will fail with Websocket timeout errors when IPv6 is enable. I have seen this mostly when using wireless adapters.

To resolve the issue simply disable the IPv6 settings for your adapters.