Unable to Sign in in Visual Studio 2019 – Completely Blank Sign In Page

Question

I am unable to sign into my Microsoft account from within Visual Studio 2019 Preview.

I first noticed this when attempting to clone from an Azure Devops repository. However, I get the same error in all circumstances, for example when clicking on “Add an Account” from the Accounts Settings form.

I just get a large completely blank form entitled “Sign into your account”.

I am using Windows 10 on a laptop.

Any help greatly appreciated.

Geoff Olding

Answer 1

I know this was answered but i too was having the same problem and this didnt work.

First, my problem was when clicking sign in, it would bring up two tabs, one just saying this might take a minute and another saying "sign into your account", the second one would remain blank and moveable.

I couldn't find a solution on the internet, but here's my solution;

In the menu, go to Tools > Options > Environment > Accounts. Click the dropdown below "Add and reauthenticate accounts using:" and select System web browser

Exit the option menu and try to log in again. It should bring up Microsoft edge and let you log in, once you have it should also sync with the program.