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Amazon SES can't send email to non-verified email address

I'm trying to send an email using Amazon SES. I've had this working with the us-east-1 region and just switched my region to eu-east-1 and I can't send an email to my personal gmail account. I have verified the from address, the error is explicitly asking to verifiy the to address, which seems super odd. What's going wrong here? If I change the to email to match the from it works, which is super odd.

Email address is not verified. The following identities failed the check in region

https://monosnap.com/file/iEBW8CeMEEDpM1nZLGw6Y9NezNNn97.png

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ThomasReggi Avatar asked Jan 18 '26 15:01

ThomasReggi


1 Answers

Do you have this at the top of your SES dashboard?enter image description here

If so it's because you need to request to be approved out of "sandbox" mode.

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Kirill Fuchs Avatar answered Jan 20 '26 21:01

Kirill Fuchs