Using Exchange via Office365. My organization would like to write mail flow rules on the condition that the email is or is not a reply. All original//initiating emails would get one rule, all replies//responses get another. There doesn't seem to be a way to do this natively (at least I can't find it) -- but did someone find a workaround that has the same effect?
Only got voted down here, which is disappointing. I looked all over the bloody internet and found no good answers to this question. Many folks said this could not be done without a third-party tool. But I did come up with something to suit my needs, so I'm posting it here so it's Google-able for the next lost soul:
In order to group email conversations into chains, Exchange injects a bit of metadata into email message headers. The following instructions will create a mail flow rule to check for a value matching a regex expression in that metadata. If Exchange can't find anything, the rule will kick off as normal, but if it does find a value, the email must be a reply and therefore the mail flow rule will not fire.
For a mail flow rule that only should run on an initial email, not a reply:
Hope this helps someone.
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