How do I create a virtual machine on azure when there are no sizes available for my subscription/location

Question

Context

I am trying to create my first virtual machine in azure.

I have a pay as you go subscription, I have created a resource group

Steps to create issue

• I click the button that says 'add a virtual machine'
• I fill in the details of the resource group, I add the region (west germany as I am currently in germany), and I press the button marked 'size'.
• A nice drop down list of all the sizes appears, and every single item on the list is greyed out.

What I have tried

• I did a google search, but most questions seemed to be about 'specific sizes not available in their region'. At the moment I would be happy if there was even one size available
• I tried waiting 24 hours in case it was a glitch and tried again, and it was just the same.
• The first time I tried I was on the free subscription, but I have upgraded to pay as you go
• I asked microsoft on their chat and after an initial look, they said an expert would get to me in two or three working days.
• I tried creating new resource groups, and changing the region (lots of different regions tried)

Error messages

There is no message as such: just all entries being greyed out, and a mouse over (i) that says Size not available This size is currently unavailable in this location for this subscription: NotAvailableForSubscription

Answer 1

Azure seems to be blocking new account signups from accessing resources of any tier, while you are in the "free trial" period.

Per this blog post, the limitations are to prioritize various essential industries during the COVID health crisis.

I do wish they were doing so with more transparency. If you fall within those categories, opening a support ticket will likely help. Otherwise, you likely need to look to a different cloud provider.